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Support Ticket Opened - SP-WWC-626-35903

Hi 'Menus' via jrbgerkn, Thank you for your message. We have received it and assigned it reference SP-WWC-626-35903 Subject: We've received your update! If you wish to contact us separately regarding this ticket please quote the unique reference above. We'll get back to you as soon as we can! Thank you, Stablepoint

UMassD CITS Case# [00419386] Created, ref:!00D370J0z0.!500V4014lSni:ref

Computing & Information Technology Services     Dear , Thank you for submitting your IT service request. CITS has received your case with subject We've received your update! and assigned case number 00419386. Please reference this case number in all future communications regarding this matter. During CITS service hours, a CITS technician will review the case. If you need immediate assistance outside CITS' service hours, please call 508-999-8900 for referral to the 24/7 IT help desk. If you have questions or additional information related to this case, please contact CITS at 508-999-8900 or reply to this email. Thank you. Computing & Information Technology Services University of Massachusetts Dartmouth   Case Summary Subject: We've received your update! Case Number: 00419386 Created on: 3/18/2026 Case Origin: Email Assigned to: CITS Instructional Development Description: Hi Car-Tech, Thank you for contacting the ezCater Menu department. You can expect that your request will be processed within 3 business days. We will reach out to you upon completion for you to review. Submitting your request through <a href="https://www.ezcater.com/caterer_portal/sign_in? dest_url=http%3А%2F%2Fezmanage.ezcater.com%2Fmenus%2F">your ezManage account</a> is the quickest way to reach us. If you have any questions, view our <a href="https://fast.wistia.net/embed/channel/wv4mfouuk0?wchannelid=wv4mfouuk0">ezManage Video Tutorials</a> or visit the <a href="https://catering.ezcater.com/en/help">Help Center</a> to ensure you're getting the most out of our partnership! Helpful Contacts Immediate Support for Live Orders: 1-800-488-1803 or support@ezcater.com Partner Success: Submit updates through ezManage or partnersuccess@ezcater.com Photo Team: Submit updates through ezManage or photos@ezcater.com -------------------------------- This email is a service from Menus. [NW07W6-73467]   ref:!00D370J0z0.!500V4014lSni:ref     University of Massachusetts Dartmouth  |  umassd.edu/cits Claire T. Carney Library; 285 Old Westport Road, Dartmouth MA 02747  |  508.999.8900

We've received your update!

Hi Car-Tech,

Thank you for contacting the ezCater Menu department. You can expect that your request will be processed within 3 business days. We will reach out to you upon completion for you to review.

Submitting your request through your ezManage account is the quickest way to reach us. If you have any questions, view our ezManage Video Tutorials or visit the Help Center to ensure you're getting the most out of our partnership!

Helpful Contacts
Immediate Support for Live Orders: 1-800-488-1803 or support@ezcater.com
Partner Success: Submit updates through ezManage or partnersuccess@ezcater.com
Photo Team: Submit updates through ezManage or photos@ezcater.com

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[NW07W6-73467]

Delivery Failure

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